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Feedback on the Appraisal

FEEDBACK QUOTE

After the appraisal, you will receive an automated email asking for your feedback on your Appraiser and on the appraisal process in general. Please do fill this in, as it is a VERY important way for us to identify areas in which we could improve, or to know what is working well. It is also vital for your Appraiser to understand how they are doing in their role, and for us to know that too!

Feedback is reviewed constantly, and is discussed in depth on a monthly basis during our Weekly Admin Team Meetings; should there be any need, we will be in touch with you about your feedback. Although we look at everything, we specifically review responses to “Would you be happy to have this appraiser again?" and any appraisals less than 90 minutes or over 4 hours, where there are no additional free text comments.

All feedback is reviewed and comments are taken seriously, so please have your say!